Questions and answers
Straight answers for practice owners comparing booking apps, spreadsheets, and the filing cabinet.
No. Simply Wellness is the operations layer — intake, scheduling, client relationships, packages, and communication. Clinical or medical records that require specialized compliance should stay in a system built for that.
No. Booking, intake, and purchases all work through public forms and pages — a calm experience with no passwords in the way.
Access is role-scoped: each practitioner sees their own clients and schedule unless you decide otherwise, changes are accountable, and infrastructure runs on AWS.
Yes. Packages, memberships, and gift purchases track usage automatically against visits, so balances stay honest without a ledger spreadsheet.
A free 30-day trial, then flat monthly plans sized by practitioners currently delivering services: $79 solo, $149 through 5, $299 through 15, $499 through 30, custom above. Clients never count — there is no client quota — staff logins are unlimited, and your first published website is included. Published plans, add-ons, service floors, and usage rates are on the pricing page; Custom work and additional prepaid AI packs are confirmed before purchase.
Simply Wellness is built and supported by the Simply360 team on the Simply360 platform — the same people who do the data conversions and setup, not a reseller.
No — every AI feature in Simply Wellness is optional and off until you turn it on. If you do use it, a person in your practice approves anything it proposes, and your practitioners still take the conversations that matter with clients. The pricing page discloses published AI add-ons and the current usage policy; any additional prepaid AI pack price is shown before purchase. The Optional AI page explains how it works.
Show us the booking app, the intake folder, and the package spreadsheet. We will map them to Simply Wellness and show you the calmer version of your practice.
